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Q: What is medical grade foot care vs pedicure?A: Medical foot care and a pedicure are two different services that focus on the feet. A pedicure is a cosmetic treatment that is intended to improve the appearance of the feet and toenails. It typically includes soaking the feet in warm water, trimming and shaping the toenails, removing dead skin from the feet, and applying nail polish. Medical foot care, on the other hand, is a therapeutic treatment using a comprehensive dry procedure that is designed to address the health and well-being of the feet and is tailored to your unique needs. It involves an in-depth assessment of the feet, management of foot and nail conditions, such as calluses, corns, ingrown toenails, thickened and fungal nails , as well as education and advice on how to care for the feet properly and provide referrals (if needed). Medical foot care is performed by a trained healthcare professional and usually requires more specialized equipment and instruments than a pedicure.
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Q: What do I need to do to prepare for my appointment?A: Clients should have the following information available for the initial appointment: Medical history List of current medications The shoes most often worn Ensure all nail polish is removed (*please note - we absolutely cannot remove gel or shellac polish) Do not soak your feet (we need your feet dry and not moist for treatment)
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Q: Where are the services provided?A: We are located at #106-304 Third Avenue in Strathmore. Our office space is on the second floor (please use the side door on 3rd Street for access) .We warmly welcome our clients by appointment only.
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Q: What methods of payment do you accept?A: We accept E-Transfer, Cash, Debit & Credit. *All card payments will be processed through a square reader. *Please bring exact cash as we do not keep money on site
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Q: Can Nursing Foot Care services be claimed through extended health benefits such as (Sunlife, Blue Cross, Canada Life, etc)?A: Yes. In most cases Nursing Foot Care services are covered by extended medical plans when offered by a Registered Nurse (RN). Clients will receive a receipt at the end of the visit that includes the total amount paid for the service for which they can then submit a claim to their insurance company. *Please confirm eligibility with your extended health services provider.
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Q: Is there special financial assistance available for seniors?A: Yes! Seniors with low income can receive financial assistance to help afford the cost of appliances and specific health and personal supports. Under the Alberta Seniors Benefit, eligible individuals age 65 and over are able to submit their foot care receipts to the government for a $30 rebate every month! If you want to learn more about how you or your family member could qualify for the special needs assistance for seniors program, be sure to click on the links below and apply today. https://www.alberta.ca/seniors-special-needs-assistance.aspx https://www.alberta.ca/seniors-financial-assistance.aspx
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Q: Is Nursing Foot Care recognized by the Canada Revenue Agency (CRA)?A: Yes. The Canada Revenue Agency recognizes this service as a medical expense. The client can keep their receipts and claim back the expense on their tax return.
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Q: How far in advance can appointments be cancelled?A: We understand life happens. We would like as much notice as possible, but would appreciate up to 24 hours prior to the appointment. This is to allow another client in need of foot care to be able to take the spot.
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Q: How are the medical tools cleaned?A: We take the health and safety of our clients very serious. All stainless steel tools are medical grade and are cleaned and sterilized by following Alberta Health Services best practice guidelines for cleaning, disinfection & sterilization. They are all steam autoclaved and 100% medically sterilized prior to client use. Other tools, equipment and products are single-use only are disposed of after each client.
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Q: What equipment do you use?A: We only use sterile, surgical and medical grade steel tools and use state of the art technology to steam autoclave to guarantee proper sterilization and safety of our clients. We also use state-of-the-art equipment to ensure the best possible results.
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Q: Can you apply nail polish?A: Unfortunately, no. I do not apply nail polish at the end of the appointment. I provide medical foot care only.
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Q: If my toes have fugus, are you still able to work on my feet?A: Yes, I can still provide foot care. In the meantime, I suggest that you talk to your doctor and get a treatment plan started. Please note, I do not treat the actual fungal infection, but will help reduce the fungus using toenail debridement techniques.
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Q: My toenail appears to have some sort of infection, are you still able to work on my feet?A: Unfortunately, no. As much as we would love to provide our services to everyone who needs it, we cannot see clients who have opened wounds or active infections to prevent further complications. We want to ensure that we are providing the best care possible for our clients and prioritize their health and safety. We ask them to seek medical attention first before seeking our services. Signs of Infection: Redness Warmth Swelling Drainage (pus) Pain or tenderness *If you are unsure, please see your family physician for assessment
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Covid-19 InformationPlease change or cancel your appointment if you feel unwell. Pre-screening questions: 1.Do you have symptoms of covid? Click here for list of symptoms and directions to take: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms.html Canada Covid-19 self-check https://myhealth.alberta.ca/Journey/COVID-19/Pages/COVID-Self-Assessment.aspx Have you been out of the country, or have been near anyone with covid? If Yes: Do not book an appointment but inform public health, and self isolate for 14 days. Wait for public health to give the All clear before booking. *Please note: Your foot care nurse will wear an N95 mask and will wear one throughout the entirety of your appointment. You can choose to wear a mask or not depending on your comfort level.

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